YOUR VOICE DESERVES TO BE HEARD.
BY EVERYONE.
With more than 800,000 with hearing issues in Greece, there is a significant group of people who have probably never heard from you. And you from them.
Now, deaf and hard of hearing people can communicate with you, for service, sales and support.
With more than 800,000 with hearing issues in Greece, there is a significant group of people who have probably never heard from you. And you from them.
With 3-way video, people with hearing issues can communicate directly with you via a sign language interpreter.
Now you can support the deaf and hard of hearing for any need. From customer information, to service and sales, barriers are removed, and you can connect with a community that had no easy access to you until now.
The deaf and hard of hearing will enjoy customer care and shopping like never before
3-way video calls have live captioning as well as interpreters
Sign language interpreters are provided by us
Meet your Corporate Social Responsibility objectives and realize ESG initiatives
The deaf person selects the date and time for a session and -based on the topic they're interested in- is assigned an agent from your organization and a sign language interpreter. Depending on availability, the video call can take place immediately without delay.
The deaf person sees the interpreter and the agent on their screen, so it's easy for everyone to communicate and express themselves from the comfort of their location, and without having to download a mobile app.
A real-time speech-to-text transcription of what the agent is saying can further facilitate the communication.
During the call, participants can safely share info and documents via the embedded chat feature.
The deaf person can also make purchases through Valuelenz. The agent can prepare a basket with products the deaf person may have selected with the help of the interpreter, and send it via SMS or email for checkout and payment.
To find out more about how Valuelenz could transform your business, drop us a line. You can be up and running in a matter of hours, with no hardware or software investments.
Valuelenz is the only hybrid commerce* platform, that supports phygital shopping in ALL four contexts, regardless of where and how customers choose to shop.
Provide rich information, personalized offers, and queueless checkout with take-away and delivery options.
Enhance the in-store shopping experience and empower salespeople to easily serve and prepare baskets for customers.
With a simple but powerful QR Code, customers can shop from any surface outside your store. No e-shop required.
Hold in-store video calls with customers, to provide advice and send basket links directly for purchase.
*Hybrid Commerce is the unification of physical shopping with electronic and mobile commerce