Ermes Group Cyprus launched ERA Department Stores, an innovative retail concept, in March 2020, just days before the COVID-19 lockdowns started.
Dubbed the 'Evolution of Shopping' ERA was designed from the ground up with Valuelenz at its core, transforming traditional retail into a fully autonomous, contact-free experience. From product selection, to payment and exit, customers enjoyed a seamless journey, completely independent and safe.
Valuelenz was not merely a Scan & Go system. It was integrated into every customer touchpoint, enhancing both in-store interactions, and Personal Shopping via video calling.
A standout innovation at ERA, was our patent-pending ‘DeTagit’ device. This unique appliance allowed customers to safely and independently remove security from their purchases, providing a truly autonomous shopping experience while incorporating effective loss prevention measures.
Watch the videos below to see how customers used Valuelenz to shop, and used DeTagit to remove security tags.
Get in touch for a free assessment of your business objectives and needs
